Privacy Policy

Soul Gift ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number (when provided during account creation or contact forms)
• Gift Content: Recipient names, personal messages, and photos uploaded by you to create gifts
• Payment Information: Processed securely through our payment gateway (Razorpay). We do NOT store your card details on our servers.
• Usage Data: Browser type, IP address, pages visited, time spent, device information (collected via cookies and analytics)

2. How We Use Your Information

• To provide and maintain our gift creation services
• To process payments for premium templates
• To generate unique shareable gift links
• To communicate with you regarding your account or orders
• To improve our website and user experience
• To comply with legal obligations

3. Data Storage & Security

Your data is stored on our servers. We use industry-standard encryption (SSL/TLS) for data transmission. Photos you upload are stored on our server and shown only inside your gift page.

Every gift is reached through a private link with a random, unguessable address (for example /g/ab12cd34). Gift pages are set to noindex, so they are not listed by search engines — only someone who has the link can open it. Please share your gift link only with the people you intend to see it.

4. Data Sharing

We do NOT sell, trade, or rent your personal information to third parties. We may share data with:

• Payment processor (Razorpay) for transaction processing
• Hosting providers for service delivery
• Law enforcement if required by law

5. Cookies

We use cookies to enhance your experience, analyze site traffic, and understand usage patterns. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data and created gifts
• Withdraw consent for data processing
• Data portability

7. Data Retention

Free gift pages are retained for 30 days. Premium gift pages are retained indefinitely unless deleted by the creator. Account data is retained until account deletion is requested.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: privacy@soulgift.in
• Address: Mumbai, Maharashtra, India